How to Make the Intelligent Functions of Fully Automatic Soft Ice Cream Machines Truly Boost Operati

Lucy, a clerk at a dessert shop in Vienna, interacts with a fully automatic soft ice cream machine every day but rarely uses any functions other than "making ice cream." The 11.6-inch large screen is only used for ordering, the quick-release dispensing nozzle has never been changed to a different size, and the remote control function has never been tried. Until one peak hour, a customer wanted an ice cream in a cone. She realized she didn't know how to quickly replace the dispensing nozzle, so she had to make the customer wait in line, resulting in the loss of several customers.
In fact, many merchants are just like Lucy: they spend a lot of money on fully functional automatic soft ice cream machines but only use the most basic production function. Those intelligent functions that can improve efficiency and optimize experience are either unused or not properly applied to operational scenarios.
The value of equipment lies not in how many functions it has, but in how many functions are effectively utilized. This article avoids complex theories and extensions, focusing instead on the core functions of the equipment itself—telling you how to use each function, in which scenarios to use it, and what problems it solves—so that intelligent functions can truly empower operations.

Core Function Practical Guide: Behind Every Button Lies an Efficiency Code

The intelligent functions of fully automatic soft ice cream machines are not gimmicks but are designed to solve actual operational pain points. Mastering the correct operation methods can increase your work efficiency by more than 50%.
11.6-Inch Smart Large Screen: More Than Just Ordering, It’s the Operation Console
The 11.6-inch large screen of this equipment not only offers a smooth touch experience with a 90HZ high refresh rate and 240HZ high sampling rate but also hides many practical functions. However, many merchants only use it to select flavors and place orders. Its core value lies in "integrated operation":
Advertising Playback & Package Settings: Upload images of the store’s ice cream + beverage combos and seasonal limited-edition posters in the background. The large screen plays them in a loop, allowing customers to see them intuitively when ordering—more effective than clerk recommendations. We previously worked with a coffee shop in Brussels that used the large screen to promote "coffee + ice cream" combo packages, leading to a 35% direct increase in sales of that combo.
Quick Fault Checking: The screen displays real-time equipment status, such as "insufficient ingredients," "needing cleaning," or "abnormal heat dissipation." There’s no need to disassemble the machine to check; you can identify the problem at a glance, saving troubleshooting time.
Operation Mistakes to Avoid: Do not touch the screen with sharp objects to prevent scratching the 4K ultra-clear display layer. Avoid frequent mode switching, as it will affect the stability of the refrigeration system. It is recommended to set modes in advance according to peak customer flow.
Quick-Release Dispensing Nozzle: 3-Minute Switching for Different Needs
The quick-release design solves the pain point of "adapting to different containers"—such as switching from paper cups to cones or from large cups to small cups. Many merchants find it troublesome and don’t use it, but they don’t know that correct operation only takes 3 minutes.
Applicable Scenarios: During afternoon tea hours, when small cups of ice cream are popular, use the small-size dispensing nozzle. On weekends, when there are more family customers and high demand for large cups and cones, switch to the corresponding size in advance. When launching new products, use a dispensing nozzle with a special decorative tip to create exclusive shapes and enhance appeal.
Practical Reminder: Clean the removed dispensing nozzle in a timely manner to avoid residual ingredients affecting future use.
Remote Control Function: Manage Operations Without Being in the Store
The equipment’s intelligent integration module supports remote control, with the core value of "saving management time":
Remote Monitoring & Adjustment: When on a business trip or not in the store, open the mobile app to check real-time sales and remaining ingredient levels. For example, if you find that ingredients are running out, you can remotely set the machine to pause sales to avoid situations where customers place orders but the machine cannot produce.
Batch Management: If you have multiple devices, you can uniformly set parameters and upload advertisements through the app, eliminating the need to operate each machine on-site—especially suitable for chain brands.
One-Click Automatic Cleaning: Time-Saving, Labor-Saving, and Hygienic
Hygiene is the bottom line of the food industry. The one-click automatic cleaning function of this equipment helps merchants save a lot of cleaning time.

Function Combination Application: Match Scenarios for Doubled Efficiency

The value of a single function is limited. Only by combining and applying functions according to operational scenarios can you maximize their effectiveness.
1. Peak Hour Combination: Quick-Release Dispensing Nozzle + Large Screen Advertising
During peak customer flow on weekends or holidays, use the "quick-release dispensing nozzle" to switch to commonly used sizes in advance to avoid frequent replacements. At the same time, the large screen loops playback of posters for "single-serve small cups of ice cream" to guide customers to choose faster-to-make products and reduce waiting time.
2. New Product Promotion Combination: Replaceable Decorative Tips + Large Screen Display + Freezing Curve Adjustment
When launching new products, replace the dispensing nozzle with a corresponding decorative tip to create unique latte art shapes. Upload images of the new product production process and finished products on the large screen to attract customers to try. Adjust the freezing curve to adapt to the ingredient characteristics of the new product.

Common Function Misunderstandings: These Wrong Operations Are Wasting Equipment Value

Many merchants do not know how to use functions correctly, leading to ineffective function utilization or even equipment damage:
Misunderstanding 1: Frequent switching of the quick-release dispensing nozzle. Although the quick-release design is convenient, frequent disassembly will wear the interface. It is recommended to replace it in advance according to customer flow patterns—for example, switch to paper cup size in the morning and cone size in the afternoon, rather than switching every time a customer places an order.
Misunderstanding 2: Ignoring the frequency of one-click cleaning. Some merchants only clean the machine every few days, leading to deterioration of residual ingredients in the pipelines, which affects taste and hygiene. It is recommended to perform deep cleaning once a week.
Misunderstanding 3: Randomly adjusting parameters via remote control. When adjusting parameters remotely, consider the actual usage of the equipment. For example, do not switch the refrigeration mode remotely during peak hours, as it may cause service interruptions. After adjustment, check the equipment status in a timely manner to ensure normal operation.
The intelligent functions of commercial fully automatic soft ice cream machines are designed to solve operational pain points. You don’t need to be proficient in all functions, but you must use the core functions correctly and thoroughly.
We hope this practical guide helps you break out of the misunderstanding of "only knowing basic operations," allowing every intelligent function to be converted into actual operational efficiency and customer satisfaction, and making the equipment truly worth the investment.